English and travel industry

Improve your skills for working in the travel industry.

Course Format

10 English and Travel Industry lessons and 5, 10, 20 or 30 additional lessons per week of general English.

Course Objectives :

By the end of this English course you will be able to:

  Deal more effectively with customers in English
  Handle difficult situations more confidently
  Present information and provide advice on products and services

Available at:

Brighton, London, Oxford, Cambridge.

Programme:

The course is suitable for professionals working in the travel industry or for those who want to make career in the trade industry. English for the travel industry is a specialist course of two lessons a day, which is combined with general english to make a course of 15, 20, 30, or 40 lessons a week.

Course Content

The course content is deceded with the group menbers so that individuals needs can be meet. In general, however, the organisation and structure of tourism, travel agency or tour operators, Tourists boards and information centre, Airs travel, Cruises and Ferries, Road and Rail travel, Tickets, reservations and insurances, customer relations and complaints, Hotels and Hoteliers, Excurssions and Business trips, Tourists information, Guidance and advices, Promotion and Marketing, Case studies and histories.